I qualify under MOONISWAP criteria and was looking forward to receive tokens as airdrop but I have 0 claimable tokens when I checked it.
My tx-id as proof is 0x43d9484786a8af9e1d1d7356c7a912010c686242a4646b6b475189135931fe97
Does it not seem unfair that although the criteria is met, some users are not given the tokens? Could someone please check and let me know where is the issue.
Their support have a standard cut and paste response which says if you didn’t get the tokens, you are not qualified. They don’t give any explanation or don’t offer any check etc. (I did send them the transaction id as well as proof)
Extremely poor customer service. Very casual. I don’t think they are trust worthy to be honest, I have given up and will never trade with them in future again.